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Remote Support

Downtown Computer provides fast on-demand remote support to small and medium-sized businesses in Florida and beyond.

Phone-based tech support has already become a thing of the past. It is time to take advantage of fast and secure remote support provided via a reliable software solution. Send us a request, and we will quickly fix your problems in a live support session.

How it works: with our support solution installed on your machine, you simply enter a support key or click on a link, and our support engineer immediately connects to your computer to resolve issues remotely. He can see your screen and control your mouse and keyboard – as if he were sitting right in front of your computer. The total time required to fix a problem is significantly minimized. Besides, it is even possible to resolve tech issues without interrupting the end user.

Why choose remote support by Downtown Computer?

  • Immediate connection (through firewalls as well);
  • Convenient initiation of support sessions;
  • Minimized time of problem solving;
  • Both attended and unattended support;
  • High security level;
  • Cross-network and cross-platform solution (both Mac and Windows supported);
  • End users can work uninterrupted.

IT Support Fort Lauderdale

Outsource IT Services

What are the advantages of outsourcing your Business IT Services?

1. Cost - you can expect roughly 60% savings.

2. Streamlined services - you never have to worry about issues being resolved quickly and efficiently.

​3. Unmatched Expertise - skill and experience cannot be replaced. Your business is at stake.