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Proactive Monitoring Servers Workstations

We offer two service packages:

Server Monitoring Package and Workstation Monitoring Package.


Server Monitoring Package

includes nonstop remote monitoring of all your servers and proactive problem solving:

Proactive automated maintenance. Routine maintenance tasks can be automated and set to be performed either during working hours or outside them.

Proactive automated reporting. You can choose among multiple reporting options: daily, weekly and monthly automated reporting.

Proactive Alerts. Instant alerts by email and SMS will inform you about any problems that may show up on your servers.

Proactive Patch Management. We find out what security patches are missing and fix them to eliminate possible vulnerabilities.


Workstation Monitoring Package

This service package includes remote monitoring of any desktops and laptops. It does not matter whether they are connected to your network or not, and what operating system they use (Windows or Mac). We detect periodic problems and fix them, improving overall productivity and ensuring smooth operation. Under this service package we check up antivirus updates, vulnerability to hacker attacks, HDD space, disk health, autorun services, etc.

Downtown Computer performs 24/7 monitoring and management of servers and workstations. Proactive management means that we detect and eliminate issues as early as possible, before they cause serious problems and in most cases before you even know about them. The result is optimal performance of your network.

IT Support Fort Lauderdale

Outsource IT Services

What are the advantages of outsourcing your Business IT Services?

1. Cost - you can expect roughly 60% savings.

2. Streamlined services - you never have to worry about issues being resolved quickly and efficiently.

​3. Unmatched Expertise - skill and experience cannot be replaced. Your business is at stake.