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Proactive Monitoring Servers Workstations


We offer two service packages:

Server Monitoring Package and Workstation Monitoring Package.

 


Server Monitoring Package

includes nonstop remote monitoring of all your servers and proactive problem solving:

Proactive automated maintenance. Routine maintenance tasks can be automated and set to be performed either during working hours or outside them.

Proactive automated reporting. You can choose among multiple reporting options: daily, weekly and monthly automated reporting.

Proactive Alerts. Instant alerts by email and SMS will inform you about any problems that may show up on your servers.

Proactive Patch Management. We find out what security patches are missing and fix them to eliminate possible vulnerabilities.

 


Workstation Monitoring Package

This service package includes remote monitoring of any desktops and laptops. It does not matter whether they are connected to your network or not, and what operating system they use (Windows or Mac). We detect periodic problems and fix them, improving overall productivity and ensuring smooth operation. Under this service package we check up antivirus updates, vulnerability to hacker attacks, HDD space, disk health, autorun services, etc.

Downtown Computer performs 24/7 monitoring and management of servers and workstations. Proactive management means that we detect and eliminate issues as early as possible, before they cause serious problems and in most cases before you even know about them. The result is optimal performance of your network.



Downtown Computers:

Let Us Take Care of Your Company's IT Needs

Downtown Computers has been providing IT services for Corporate Florida since 1995. Having started as a "break/fix" company, today we offer a comprehensive range of technology services that meet the needs of any small or medium-size company in Florida, US: IT support, IT consulting, cloud solutions, managed network services, IT security, structured cabling and more. You benefit by having a "One-Call" solutions provider.

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